Help & Support

Where can I ask my questions / request support?

Before you ask your question, check that the answer is not already in our help on how to use the tool.

If not, you can leave a ticket on the technical support of the tool available at this address.

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All tickets are processed first by an internal contact person. 

Depending on the type of question, the ticket i.e. question, will be assigned to a member of the sales, technical or administrative team. All team members are based in France.

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The Myposeo team works tirelessly around the clock to provide you with the best customer experience. We aim to respond to tickets as soon as possible, the latest you will receive a response will be within 1 working day.

If you do not receieve a response in 24 hours, do not hesitate to relaunch your request.

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